--- title: Managing your billing description: Who can manage billing? Where can I change billing settings? --- [Skip to content](https://support.accessibleweb.com/docs/managing-billing#main-content) ![Accessible Web Logo](https://support.accessibleweb.com/hs-fs/hubfs/AWeb%20Logo%20-%2020244.png?width=100&height=75&name=AWeb%20Logo%20-%2020244.png) - [Using AT? Check out this User Guide](https://support.accessibleweb.com/docs/using-this-database-with-assistive-technologies) - [View Conversations](https://support.accessibleweb.com/tickets-view?hsLang=en) Open main navigation Close main navigation - [Using AT? Check out this User Guide](https://support.accessibleweb.com/docs/using-this-database-with-assistive-technologies) - [View Conversations](https://support.accessibleweb.com/tickets-view?hsLang=en) - [Contact Us On Accessible Web](https://accessibleweb.com/contact-us/) [Contact Us On Accessible Web](https://accessibleweb.com/contact-us/) How can we help you? - There are no suggestions because the search field is empty. 1. [RAMP User Guide](https://support.accessibleweb.com/docs?hsLang=en) 2. [Account + Billing Management](https://support.accessibleweb.com/docs/account-billing-management?hsLang=en) # Managing your billing ## Who can manage billing? Where can I change billing settings? Organizational admins can access their Stripe payment portal through their Organizational Settings to add, remove, or modify payments. Please note: An organization MUST have a default payment method to create non-free tier properties. The default payment method will be used automatically if the user does not explicitly select a different payment method when creating properties. Additionally, when another payment method is deleted, all properties that used the deleted payment method will automatically be switched to the default payment method. #### Adjusting your plan - Navigate to **My Account** and select the Organization you want to modify**.** ![The sidebar in the "My Account" tab of RAMP.](https://accessibleweb.com/wp-content/uploads/2024/04/Screenshot-2024-04-09-at-2.19.31-PM.png) - Click the **Upgrade/Manage Plan** button in the Plan Details section. ![The top of the Plan Details section in Organization Settings.](https://accessibleweb.com/wp-content/uploads/2024/04/Screenshot-2024-04-09-at-2.48.49-PM.png)  - This will take you to the “Compare Plans” matrix, where you can select your plan. #### Payment methods & invoices - Navigate to **My Account** and select the Organization you want to modify**.** ![The sidebar in the "My Account" tab of RAMP.](https://accessibleweb.com/wp-content/uploads/2024/04/Screenshot-2024-04-09-at-2.19.31-PM.png)  - Scroll to the bottom of the page to **Billing Settings** and select the “Visit Customer Portal” button. ![The Billing Settings section of an Organization. There is a button to visit the customer portal, the next invoice amount, and a link to add a payment method.](https://accessibleweb.com/wp-content/uploads/2024/04/Screenshot-2024-04-09-at-2.48.07-PM.png) ### Troubleshooting & Frequently Asked Questions Have questions you aren’t seeing the answers to? [Get in contact with us.](https://accessibleweb.com/ramp-feedback/) - [Getting started](https://support.accessibleweb.com/docs/getting-started?hsLang=en) - [Account + Billing Management](https://support.accessibleweb.com/docs/account-billing-management?hsLang=en) - [Organizations](https://support.accessibleweb.com/docs/organizations?hsLang=en) - [Automated Accessibility Scanning](https://support.accessibleweb.com/docs/automated-accessibility-scanning?hsLang=en#main-content) - [Site Maps](https://support.accessibleweb.com/docs/automated-accessibility-scanning?hsLang=en#site-maps) - [Bot Actions](https://support.accessibleweb.com/docs/automated-accessibility-scanning?hsLang=en#bot-actions) - [Configured Scanning](https://support.accessibleweb.com/docs/automated-accessibility-scanning?hsLang=en#configured-scanning) - [Manual Auditing](https://support.accessibleweb.com/docs/manual-auditing?hsLang=en) - [Other RAMP Features](https://support.accessibleweb.com/docs/other-ramp-features?hsLang=en) - [Compliance and Regulations](https://support.accessibleweb.com/docs/compliance-and-regulations?hsLang=en) - [User Feedback](https://support.accessibleweb.com/docs/user-feedback?hsLang=en) - [Accessibility Services](https://support.accessibleweb.com/docs/accessibility-services?hsLang=en) [![Accessible Web Logo](https://support.accessibleweb.com/hs-fs/hubfs/AWeb%20Logo%20-%2020244.png?width=84&height=24&name=AWeb%20Logo%20-%2020244.png "Accessible Web Logo")](https://accessibleweb.com) 50 Lakeside Ave, Suite 821 Burlington, VT 05401 Copyright © 2025, Accessible Web