---
title: RAMP key concepts
description: Here are some Key Concepts you might encounter while using RAMP. Understanding these concepts will help you understand RAMP on a deeper level so you can improve your website's accessibility quickly.
---

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1. [RAMP User Guide](https://support.accessibleweb.com/docs?hsLang=en)
2. [Getting started](https://support.accessibleweb.com/docs/getting-started?hsLang=en)

# RAMP key concepts

## You might encounter these concepts while using RAMP. Understanding them will help you understand RAMP and accessibility on a deeper level.

### [Accessibility Scan](https://39587459.hs-sites.com/what-is-accessibility-scanning?hsLang=en)

The result of running the accessibility industry-standard axe-core ruleset on a single page (an accessibility API that uses the [Web Content Accessibility Guidelines](https://www.w3.org/TR/WCAG21/) (WCAG). This scan reveals accessibility issues that may exist on the page.

### Accessibility Violation

Or simply a violation. These are the accessibility issues that scans discover and identify. Violations range from color contrast issues to missing labels on form fields. They are based on [WCAG success criteria](https://www.w3.org/TR/WCAG21/).

### [Automated Accessibility Score](https://39587459.hs-sites.com/understand-your-automated-accessibility-score?hsLang=en)

A numerical representation of a page’s accessibility based on its automated scan results. If a page scan reveals many violations, the score will be low. If a scan finds few violations, the score will be high.

The scale is from 0-100. Most web pages on the public internet score around 75/100. If there are no violations from the automated scan, your property will receive a 100/100 score. **Please note that a score of 100/100 does *NOT*** **automatically mean your property is fully accessible.**

We display scores both on a per page, and per property basis. Property scores are an average of page scores.

### Browser

A web browser that runs remotely in RAMP. It works just like the browser on your own computer; for example, you can log in to a site or choose dark mode. RAMP remembers these preferences so it can use this browser later during Automated Scanning.

### Conformance Goal and Ruleset

Our system uses the [WCAG ruleset](https://www.w3.org/WAI/standards-guidelines/wcag/) with a [level of conformance](https://www.w3.org/WAI/WCAG22/Understanding/conformance#levels) (A, AA, AAA) to scan your property's pages for accessibility violations. A - AAA represents levels of compliance, with AAA being the highest. We recommend WCAG 2.2 AA as a good starting point for most projects.

### Configured scanning

A feature in RAMP that lets our bot scan your property the way real users would see it. This includes the ability to scan the pages of your property that require logging in or change based on user settings.

### Health check

A health check tests whether your browser is still set up correctly. It visits a page on your property and checks that the expected content appears, such as a specific element or page that only logged-in users can see. If the content is missing, your browser may need attention (for example, if a login has expired).

### Incognito Browser

RAMP's default, empty scanning configuration. Every digital property uses it unless a browser is assigned.

### [Log Entry](https://39587459.hs-sites.com/what-is-the-accessibility-log?hsLang=en)

An improvement made to your property. You can create these from scratch or after completing a remediation task. Multiple log entries comprise your “Accessibility Log” — a timeline of accessibility progress that can be publicly displayed on your property to demonstrate commitment and progress towards accessibility. Log entries can be public or private. 

### [Manual Auditing](https://39587459.hs-sites.com/how-do-you-create-remediation-tasks?hsLang=en)

Automated scanning can only find a portion of accessibility issues. That's where manual auditing comes in. Our browser extension, Accessible Web Helper, can perform a full audit checking all WCAG violations integrated with RAMP, sending remediation tasks with instructions.

### [Organization](https://39587459.hs-sites.com/organizational-roles-and-permissions?hsLang=en)

Your company, team, colleagues, whatever you call it. Organizations give groups of people shared access to the same resources (i.e., properties) in RAMP. 

### Page

Each page of your property. Your home page, about page, product pages, etc. 

### **RAMP**

Accessible Web RAMP is a comprehensive platform designed to help organizations achieve and maintain web accessibility compliance. 

**R – Regulations:** Aligns your digital properties with critical accessibility standards such as WCAG, ADA, and Section 508, ensuring you meet legal and compliance obligations.  
**A – Assessment:** Provides powerful tools for evaluating your property's accessibility through automated scans and manual audits to identify barriers impacting users with disabilities.  
**M – Monitoring:** Continuously tracks accessibility status over time, offering insights through alerts, reports, and performance metrics to prevent new issues from slipping through.  
**P – Practices:** Encourages adoption of best practices by embedding accessibility into workflows, supporting remediation efforts, and fostering a culture of inclusivity across your team.

 With RAMP, organizations can go beyond compliance and create sustainable, accessible digital experiences that evolve with users' needs.

 

### Recommendation

A group of similar violations found across your pages. A recommendation will include a difficulty rating and an estimated impact on your overall score. This impact illustrates the potential benefit to your score if you address the recommendation. Recommendations are prioritized by severity.

### [Remediation Task](https://39587459.hs-sites.com/how-do-you-create-remediation-tasks?hsLang=en)

Tasks to complete to improve your web accessibility. You can create these from scan results within RAMP or from the browser extension, from scratch, or from recommendations. Our team sometimes refers to tasks created from recommendations as “smart tasks” because they contain helpful, dynamic metadata about the violations they reference.

You can [sync tasks to your Jira workspaces](https://support.accessibleweb.com/docs/connect-your-jira-account?hsLang=en) with our [Jira app](https://accessibleweb.com/tips-tools-tutorials/introducing-accessible-web-for-jira/) if you’re on a RAMP Pro+ plan. 

### [Report](https://39587459.hs-sites.com/ramp-reports?hsLang=en)

A summary of a property's accessibility violations and progress over a period of time. In addition to our automated scanning charts, RAMP offers easy-to-export property-level reports showing accessibility progress, including a scanning summary, remediation activity, daily score changes, highest occurring violations, and more.

### [User Ticket](https://39587459.hs-sites.com/how-to-respond-to-accessibility-feedback?hsLang=en)

Reports received from users hitting accessibility roadblocks on your property. These can be created manually or automatically through user-submitted feedback on your property via user feedback form created through the Compliance Center. User tickets give you a real-life instance of a barrier encountered and should be prioritized.

### Property

Domains you add to RAMP. Add a single property for each domain you wish to monitor for accessibility violations in RAMP.

### Workbook

Exist to aid in organizing manual accessibility audit results. If you launch a manual audit from the browser extension Accessible Web Helper, it is exported into RAMP via a workbook. Workbooks let you organize these failures into logical pieces of work before delivering them as remediation tasks.

- [Getting started](https://support.accessibleweb.com/docs/getting-started?hsLang=en)
- [Account + Billing Management](https://support.accessibleweb.com/docs/account-billing-management?hsLang=en)
- [Organizations](https://support.accessibleweb.com/docs/organizations?hsLang=en)
- [Automated Accessibility Scanning](https://support.accessibleweb.com/docs/automated-accessibility-scanning?hsLang=en#main-content)

    - [Site Maps](https://support.accessibleweb.com/docs/automated-accessibility-scanning?hsLang=en#site-maps)
    - [Bot Actions](https://support.accessibleweb.com/docs/automated-accessibility-scanning?hsLang=en#bot-actions)
    - [Configured Scanning](https://support.accessibleweb.com/docs/automated-accessibility-scanning?hsLang=en#configured-scanning)
- [Manual Auditing](https://support.accessibleweb.com/docs/manual-auditing?hsLang=en)
- [Other RAMP Features](https://support.accessibleweb.com/docs/other-ramp-features?hsLang=en)
- [Compliance and Regulations](https://support.accessibleweb.com/docs/compliance-and-regulations?hsLang=en)
- [User Feedback](https://support.accessibleweb.com/docs/user-feedback?hsLang=en)
- [Accessibility Services](https://support.accessibleweb.com/docs/accessibility-services?hsLang=en)

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