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RAMP key concepts

You might encounter these concepts while using RAMP. Understanding them will help you understand RAMP and accessibility on a deeper level.

Accessibility Scan

The result of running the accessibility industry-standard axe-core ruleset on a single page (an accessibility API that uses the Web Content Accessibility Guidelines (WCAG). This scan reveals accessibility issues that may exist on the page.

Accessibility Violation

Or simply a violation. These are the accessibility issues that scans discover and identify. Violations range from color contrast issues to missing labels on form fields. They are based on WCAG success criteria.

Automated Accessibility Score

A numerical representation of a page’s accessibility based on its automated scan results. If a page scan reveals many violations, the score will be low. If a scan finds few violations, the score will be high.

The scale is from 0-100. Most web pages on the public internet score around 75/100. If there are no violations from the automated scan, your site will receive a 100/100 score. Please note that a score of 100/100 does NOT automatically mean your site is fully accessible.

We display scores both on a per page, and per website basis. Website scores are an average of page scores.

Conformance Goal and Ruleset

Our system uses the WCAG ruleset with a level of conformance (A, AA, AAA) to scan your website’s pages for accessibility violations. A - AAA represents levels of compliance, with AAA being the highest. We recommend WCAG 2.2 AA as a good starting point for most projects.

Log Entry 

An improvement made to your website. You can create these from scratch or after completing a remediation task. Multiple log entries comprise your “Accessibility Log” — a timeline of accessibility progress that can be publicly displayed on your site to demonstrate commitment and progress towards accessibility. Log entries can be public or private. 

Manual Auditing

Automated scanning can only find a portion of accessibility issues. That's where manual auditing comes in. Our browser extension, Accessible Web Helper, can perform a full audit checking all WCAG violations integrated with RAMP, sending remediation tasks with instructions.

Organization

Your company, team, colleagues, whatever you call it. Organizations give groups of people shared access to the same resources (i.e., websites) in RAMP. 

Page

Each page of your website. Your home page, about page, product pages, etc. 

RAMP

Accessible Web RAMP is a comprehensive platform designed to help organizations achieve and maintain web accessibility compliance. 

R – Regulations: Aligns your digital properties with critical accessibility standards such as WCAG, ADA, and Section 508, ensuring you meet legal and compliance obligations.
A – Assessment: Provides powerful tools for evaluating your website’s accessibility through automated scans and manual audits to identify barriers impacting users with disabilities.
M – Monitoring: Continuously tracks accessibility status over time, offering insights through alerts, reports, and performance metrics to prevent new issues from slipping through.
P – Practices: Encourages adoption of best practices by embedding accessibility into workflows, supporting remediation efforts, and fostering a culture of inclusivity across your team.

 With RAMP, organizations can go beyond compliance and create sustainable, accessible digital experiences that evolve with users' needs.
 

Recommendation 

A group of similar violations found across your pages. A recommendation will include a difficulty rating and an estimated impact on your overall score. This impact illustrates the potential benefit to your score if you address the recommendation. Recommendations are prioritized by severity.

Remediation Task

Tasks to complete to improve your web accessibility. You can create these from scan results within RAMP or from the browser extension, from scratch, or from recommendations. Our team sometimes refers to tasks created from recommendations as “smart tasks” because they contain helpful, dynamic metadata about the violations they reference.

You can sync tasks to your Jira workspaces with our Jira app if you’re on a RAMP Pro+ plan. 

Report

A summary of a website’s accessibility violations and progress over a period of time. In addition to our automated scanning charts, RAMP offers easy-to-export site-level reports showing accessibility progress, including a scanning summary, remediation activity, daily score changes, highest occurring violations, and more.

User Ticket

Reports received from users hitting accessibility roadblocks on your site. These can be created manually or automatically through user-submitted feedback on your website via user feedbac form created through the Compliance Center. User tickets give you a real-life instance of a barrier encountered and should be prioritized.

Website

Domains you add to RAMP. Add a single website for each domain you wish to monitor for accessibility violations in RAMP.

Workbook

Exist to aid in organizing manual accessibility audit results. If you launch a manual audit from the browser extension Accessible Web Helper, it is exported into RAMP via a workbook. Workbooks let you organize these failures into logical pieces of work before delivering them as remediation tasks.