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Adding users and your team to your organization in RAMP

How do you add users to my organization? To a single website?

 

Adding members to your organization

Organization admins can invite users from their Organization’s Settings tab within My Account

  • Navigate to My Account on the top right of RAMP.
organization screenshot header 
  • Choose the organization you want to modify in your Organizations List.
organizations list screenshot
  • This is where you’ll find the organization’s plan details. Click the Manage button next to “Users.”
 users on organization
  • Once in the User’s list, click “Add User”. Select the role (admin or member) and enter the email address of the person you want to invite. An invitation will be sent to the invited user’s email address.
 user cap

Note: Admins can only add users if they have the available seats. If you hit your user limit, you can upgrade to the next available plan or get in touch for a custom plan.

Add users to an individual website

To add a new user, navigate to RAMP Settings > Team > “Add User” and you’ll be prompted to enter the email address of the new user, in addition to selecting their permissions level.

Once the new user accepts their invitation, they will be prompted to create their own free RAMP profile.

Some Terms to note

User Permission Levels

You'll be asked to select a permission level when inviting a new user to your website’s account.

Member

Members are users who can view this website and interact with tasks, tickets, etc.

Admins

Admins are members who can invite new users and revoke access to existing users on the team.

Owner

The owner is responsible for selecting the website’s subscription plan and providing a payment method. Additionally, the owner can delete the website if desired.

Managing multiple websites in RAMP? We recommend using RAMP’s organization feature to manage your team across multiple websites.