Does updating a Jira ticket's status update the associated remediation task's status in RAMP?
No, updating the status of a Jira ticket does not automatically update the status of the associated remediation task.
No, updating the status of a Jira ticket will not automatically update the status of the associated remediation task itself.
While the remediation task status remains separate, the status from the linked Jira issue is still visible within RAMP:
- In the Remediation Task Tab: The new Jira status will be displayed in the dedicated Jira column within the remediation task table.
- On the Remediation Task Details: At the top of the remediation task view, you can see the Jira issue status next to the external Jira link. This status is typically enclosed in square brackets and is updated whenever the Jira issue is updated.
- Filtering: You can use the Jira issue status to filter the remediation task table, allowing you to easily find tasks associated with Jira issues that are in a specific status (e.g., "In Progress," "Closed").